The public website collects safe service details and sends the request into the review flow.
How It Works
From service request to completion, the workflow stays visible.
Every request moves through a structured process: review, estimate, approval, scheduling, field execution, client visibility, invoice/payment status and admin verification.
Workflow
A practical flow for service, office and field coordination.
The website introduces the request. The backoffice organizes the next step. The field team updates progress. Approved clients see what matters through secure access.
The backoffice team reviews scope, contact details and service needs before the next step.
The estimate is prepared after reviewing the property need. Public prices are not displayed.
Approved work can move into a project or work order workflow.
The work is scheduled and organized for field execution.
Employees or subcontractors update status, notes, issues and completion details.
Approved clients can view project updates, photo notes and service history in the portal.
Invoice and payment date visibility is handled through secure client access.
Payment proof upload is a portal workflow concept and is not a public payment form.
The admin reviews submitted details and closes the workflow when requirements are met.
Portal Visibility
Clients and field teams see the right information at the right time.
Approved clients can see updates, service history, invoices and payment dates. Field teams can update assigned jobs, report issues and submit completion details.
Payment proof upload is described as a future/portal workflow benefit only. This page does not implement payment upload, payment processing or financial automation.
Request Quote
Public visitor intake
New
Field Assignment
Progress update received
Active
Client Portal
Invoice/payment date visible
Review
Admin Verification
Completion review pending
Next
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